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Fine prints

Privacy policy and other legal texts

Not only are rules, terms and conditions, contracts, and other legal texts boring, they’re also often written in small print. The legal information in this section appears in big letters you won’t need a magnifying glass to read.

Auto insurance

As regards the exact coverage an insured is entitled to, the insurance contract prevails. Examples illustrating the scope of auto insurance coverage are provided for the purpose of putting things in plain language and explaining damage insurance principles. For additional information, we recommend contacting an insurance agent for answers to your questions and details on the coverage available with each of our damage insurance products.

Home insurance

As regards the exact coverage an insured is entitled to, the insurance contract prevails. Examples illustrating the scope of home insurance coverage are provided for the purpose of putting things in plain language and explaining damage insurance principles. For additional information, we recommend contacting an insurance agent for answers to your questions and details on the coverage available with each of our damage insurance products.

Legal notice

This legal notice governs the use of the Industrial Alliance Auto and Home Insurance website. Please read it carefully before consulting the other pages of our site. By accessing this site, you acknowledge your acceptance of the terms and conditions outlined in this notice.

a. Content

The purpose of the Industrial Alliance Auto and Home website is to provide you with information on the Company, as well as its products and services. All products and services mentioned on this site are subject to the terms and conditions of the contracts and policies that apply to them and may be changed without notice.

Our products and services are offered only in Québec. Moreover, nothing on this site constitutes an offer to buy or sell the products and services of Industrial Alliance Auto and Home Insurance, nor is anything on this site intended to promote such products and services in other territories.

b. Reliability of Information

Industrial Alliance Auto and Home Insurance makes an effort to provide information that is as reliable as possible on its site. However, the Company cannot guarantee that such information will be accurate, complete, and current at all times. The information and data contained on its site are presented for information purposes only and are not intended to take the place of legal or financial advice. Industrial Alliance Auto and Home Insurance reserves the right to modify such information and data at any time without notice. In the event of a discrepancy between the information published on this site and that contained in a contract, the information in the contract shall prevail.

c. Other Sites

Industrial Alliance Auto and Home Insurance does not endorse or approve the content of other Internet sites that can be accessed by hypertext links from this site.

d. Copyrights and Trademarks

The content of this site is protected by the copyright laws in effect in Canada and other countries, where applicable. Copying, reproducing, publishing, or distributing any of the information found in this site, in whole or in part, is strictly forbidden. Visitors to this site shall be entitled to copy, print, or download information for their own non-commercial personal use. They must acknowledge the source and ensure that said information has not been modified in any way.

Prior written authorization of Industrial Alliance Auto and Home Insurance is required for any other use, failing which the Company shall take the appropriate legal action. To request such authorization or for any other information in this regard, please contact us by mail or email, as follows :

Internet Officer
Industrial Alliance Auto and Home Insurance
925, Grande Allée Ouest, Suite 230
Quebec City, QC G1S 1C1
Telephone : 418-650-4600
Toll free : 1-877-700-7778
Email : serviceclient@industrielleallianceauto.com

e. No Liability

Industrial Alliance Auto and Home Insurance, as well as its directors, officers, employees, and representatives shall not be liable, in any manner whatsoever, for any losses or damages that may arise directly or indirectly from the use of this site, including special or consecutive damages and third-party damages.

More specifically, but without limiting the generality of the foregoing, Industrial Alliance Auto and Home Insurance, as well as its directors, officers, employees, and representatives shall not be liable for any damages that may arise from acts or deeds performed on the strength of the information contained on this site or for any damages suffered as a result of the disclosure of personal or confidential information that is transmitted to them via the Internet.

In addition, Industrial Alliance Auto and Home Insurance, as well as its directors, officers, employees, and representatives shall not be held liable for any damages that may arise from the unauthorized reproduction or use of the information contained on this site.

f. Transactions

Industrial Alliance Auto and Home Insurance places the highest priority on the security of information transmitted and transactions carried out by way of this site. The conditions of use described in this legal notice and the confidentiality notice govern all transactions carried out, including contest participation. In carrying out transactions by way of this site, you acknowledge having accepted the conditions set out in these notices.

The obtainment of a product or service may be subject to certain conditions. The transmission of a request is therefore subject to the approval of Industrial Alliance Auto and Home Insurance.

Modification of Terms and Conditions of Use

Industrial Alliance Auto and Home Insurance reserves the right to modify at any time the terms and conditions of use applicable to transactions requested by way of this site.

Confidentiality

a. Personal Information

For Industrial Alliance Auto and Home Insurance, issues concerning confidentiality and the protection of personal information are of the utmost importance. Industrial Alliance is therefore committed to respecting the privacy of your personal information and has taken all the technological measures required to do so. However, since the Internet is not a totally secure medium of communication, Industrial Alliance cannot guarantee the privacy of any information you transmit to us via the Internet.

b. Limitation of Liability

Considering the current state of the technology, Industrial Alliance Auto and Home Insurance cannot fully guarantee the confidentiality of information transmitted via the Internet or the transmission time of such information. Accordingly, you acknowledge that Industrial Alliance and its suppliers shall not be held liable for any losses or damages that may arise directly or indirectly from a breach of confidentiality of information transmitted via the Internet or for any delay in the transmission of such information to Industrial Alliance.

c. Security

For Industrial Alliance Auto and Home Insurance, security of the transactions carried out through this Internet site are of the utmost importance. Consequently, to use a form on this site, your browser software must be equipped with 128-bit encryption. Encryption is a means of scrambling information while it is being transmitted.

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